Virtual Admissions Coordinator — Adolescent Mental Health & Substance Use
New
A
Adolescent Wellness AcademyBehavioral health
Fully RemoteFull-Time
SalaryAt least 24 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual English and Spanish (strongly preferred)
- Required Skills
- CRM
Requirements
- Have admissions or intake experience in behavioral health or substance use treatment.
- Have remote work experience and be able to manage your own pipeline without daily direction.
- Bring a warm, confident phone presence.
- Demonstrate strong follow-through.
- Be comfortable with CRM and EMR systems.
- Bilingual English and Spanish is strongly preferred.
- Kipu experience is strongly preferred.
- Insurance verification experience is strongly preferred.
Responsibilities
- Answer inbound calls, inquiries, and referrals from clients, families, and providers.
- Screen callers for fit with the programs.
- Explain PHP and IOP in plain, caring language.
- Verify insurance.
- Coordinate assessments, intake dates, and paperwork.
- Follow up until each caller is scheduled or referred elsewhere.
- Track every lead in the CRM and EMR accurately and in a HIPAA-compliant manner.
View Full Description & ApplyYou'll be redirected to the employer's site
