Compliance Operations Manager, Transaction Monitoring
New
C
CalizaFinancial crime compliance
United States, Ability to work hours that overlap with US Eastern and Brazil time zones.Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Professional working fluency in English.
- Experience
- 6+ years in AML, BSA, or financial crime compliance, with at least 3 years focused on transaction monitoring
- Required Skills
- SQL
Requirements
- Have 6+ years in AML, BSA, or financial crime compliance, including at least 3 years focused on transaction monitoring.
- Bring transaction monitoring experience at a fintech, payments company, money services business, crypto business, or bank.
- Have hands-on experience implementing or migrating a TM system, including writing requirements, testing rules, and launching with an engineering team.
- Have a track record of writing and tuning AML rules and thresholds and documenting the rationale for examiners and auditors.
- Know cross-border payment, remittance, and B2B money movement typologies, as well as fraud patterns in real-time payments.
- Have direct experience making SAR decisions and filing with FinCEN, including narrative writing and continuing-activity reviews.
- Have supported regulatory exams, independent audits, or bank partner due diligence on a TM program.
- Be able to query transaction data in SQL and build analyses to support tuning decisions.
- Write clearly and concisely and exercise defensible judgment in a fast-moving, ambiguous environment.
- Have professional working fluency in English.
Responsibilities
- Own the real-time transaction monitoring implementation and partner with Engineering to update requirements, run user acceptance testing, and enhance TM tooling.
- Write and tune AML rules, scenarios, and thresholds across fiat and stablecoin flows and payment corridors.
- Run above- and below-the-line testing and ongoing tuning to reduce false positives while maintaining coverage.
- Maintain TM policies, procedures, investigation playbooks, QA standards, and model and rule validation documentation.
- Define and report TM metrics for Compliance leadership and the Board.
- Run daily alert triage, investigation workflows, case management, and disposition tracking.
- Review held and pended transactions and decide whether to release, return, or escalate them; obtain information from customers and integrator partners.
- Detect and investigate fraud patterns, including account takeover, authorized push payment and social engineering scams, mule activity, and first-party fraud.
- Lead SAR and STR decisioning and filing across the US, Bermuda, and relevant LATAM jurisdictions.
- Manage sanctions-adjacent escalations and law enforcement and partner-bank requests, and serve as the primary contact for TM questions from regulators, examiners, auditors, and banking partners.
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