VIP Sales Manager, APAC

New
B
BinanceDigital assets
Location: Malaysia; Singapore; TaiwanFull-TimeManager
Salary not disclosed
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Job Details

Languages
Fluency in English is required
Experience
At least 3-5 years working experience in sales and client services function
Required Skills
Relationship managementCRM

Requirements

  • Have sales experience in customer acquisition or origination and a clear sales KPI.
  • Be familiar with using a CRM tool.
  • Have at least 3-5 years of experience in sales and client services.
  • Have an international financial background in banking, investments, or FX sales.
  • Have a client portfolio that includes institutional clients, HNW individuals, prop trading firms, private bank customers, brokers, futures institutions, or commercial banks.
  • Have experience working autonomously within a sales team.
  • Have experience working with regional sales teams and attending and hosting events to acquire new customers.
  • Be fluent in English to coordinate with overseas partners and stakeholders.
  • Be passionate about crypto; industry experience is an advantage.

Responsibilities

  • Acquire and develop trust-based relationships with a portfolio of major global institutional and VIP clients.
  • Expand relationships with existing customers through sustained communication and by understanding their needs.
  • Build key-customer service processes and systems, formulate management rules, and track key-customer status.
  • Analyze user behavior and identify hidden needs.
  • Write key-customer analysis reports.
  • Communicate with other departments to provide key-customer service solutions and product feedback.
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