VIP Sales Manager, APAC
New
B
BinanceDigital assets
Location: Malaysia; Singapore; TaiwanFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluency in English is required
- Experience
- At least 3-5 years working experience in sales and client services function
- Required Skills
- Relationship managementCRM
Requirements
- Have sales experience in customer acquisition or origination and a clear sales KPI.
- Be familiar with using a CRM tool.
- Have at least 3-5 years of experience in sales and client services.
- Have an international financial background in banking, investments, or FX sales.
- Have a client portfolio that includes institutional clients, HNW individuals, prop trading firms, private bank customers, brokers, futures institutions, or commercial banks.
- Have experience working autonomously within a sales team.
- Have experience working with regional sales teams and attending and hosting events to acquire new customers.
- Be fluent in English to coordinate with overseas partners and stakeholders.
- Be passionate about crypto; industry experience is an advantage.
Responsibilities
- Acquire and develop trust-based relationships with a portfolio of major global institutional and VIP clients.
- Expand relationships with existing customers through sustained communication and by understanding their needs.
- Build key-customer service processes and systems, formulate management rules, and track key-customer status.
- Analyze user behavior and identify hidden needs.
- Write key-customer analysis reports.
- Communicate with other departments to provide key-customer service solutions and product feedback.
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