Senior Database Reactivation Specialist

New
V
VirtuHireHealthcare aesthetics
South AfricaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
At least 3 years of experience in high-volume outbound or reactivation sales
Required Skills
HubSpotCRM

Requirements

  • Have at least 3 years of experience in high-volume outbound or reactivation sales involving high-value consumer products or services.
  • Bring experience in sectors such as healthcare, aesthetics, finance, solar, or education.
  • Demonstrate a track record of meeting sales targets in a dialler-based environment, with measurable results.
  • Use a consultative and empathetic communication style.
  • Handle objections around cost, concerns, and treatment-related fears sensitively and without being pushy.
  • Have strong CRM skills; HubSpot experience is preferred.
  • Have experience managing multi-channel follow-ups across calls, WhatsApp, SMS, and email.
  • Be self-motivated and comfortable working with minimal supervision.
  • Be able to structure follow-up activities, manage a large database, and maintain a consistent sales cadence.

Responsibilities

  • Make high-volume outbound calls to past enquiries who expressed interest but never booked a consultation.
  • Build rapport with prospective patients, understand their concerns, and guide them toward booking a consultation.
  • Use a consultative, empathetic sales approach to address concerns around cost and treatment.
  • Identify opportunities to cross-refer suitable patients between two brands.
  • Manage follow-ups across calls, WhatsApp, SMS, and email.
  • Maintain accurate CRM records.
  • Structure follow-up activities and manage a large database with a consistent sales cadence.
  • Work independently toward sales targets.
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