People Operations Coordinator
New
H
HarZaE-commerce
Argentina. Colombia. Mexico. Ecuador. Nicaragua. Peru, Availability to overlap with our collaboration window, 8am to 12pm EST, Monday to Friday.Full-TimeJunior
SalaryPerformance bonuses
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent English. Spanish is a plus.
- Experience
- 2 to 4 years in People Operations, HR coordination, recruiting coordination or employee experience
- Required Skills
- Google WorkspaceSlack
Requirements
- Have 2 to 4 years of experience in People Operations, HR coordination, recruiting coordination or employee experience.
- Have owned a process end to end, such as onboarding, scheduling, records or engagement, while maintaining accuracy.
- Bring startup or scale-up experience, ideally in e-commerce, DTC, SaaS, tech or HR tech.
- Have personally launched people initiatives, such as an engagement program, recognition ritual, culture event or onboarding improvement.
- Have experience supporting a team of 50+ people, ideally remotely and across countries.
- Be proactive, creative and organized, with the ability to close follow-ups on time.
- Have clear, warm written communication and the persistence to follow up politely with senior people on deadlines.
- Use discretion with personal and sensitive data and know when to handle or escalate issues.
- Be comfortable learning tools including ClickUp, Slack, Google Workspace and Workable.
- Be fluent in English; Spanish is a plus.
- Be available to overlap 8am to 12pm EST, Monday to Friday.
Responsibilities
- Run engagement programs, including a book club, wellness challenges, #momentum and recognition programs; track participation and fulfill prizes.
- Prepare onboarding before each start date by collecting information, requesting and confirming accounts, booking calls, and looping in managers and trainers.
- Coordinate applicant responses, CV handoffs to Talent Acquisition, interviews and onboarding calls.
- Draft offers and contractor agreements from approved templates, track signatures, and escalate non-standard terms to the Head of People & Compliance.
- Build and assign monthly 1:1 check-in tasks, send reminders and follow up until the cycle closes.
- Keep Workable records current for joiners, leavers, title, manager and entity changes within two business days.
- Handle routine employee questions and attendance follow-ups, document them, and escalate complex or sensitive matters the same day.
- Support All-Hands presenter input, route SaaS invoices to Finance, complete employment verifications, and assist with LinkedIn and employer-brand content.
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