Remote Operations Specialist
New
P
PearlProcurement technology
Work From Anywhere in LATAM, Eastern Time; must work within ±1 hour of New York time.Full-TimeJunior
Salary not disclosed
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Job Details
- Languages
- C1+ English (CEFR) — spoken and written
- Experience
- 1–2+ years of hands-on Microsoft Excel experience in a professional work environment; 1–2 years in management consulting or at a boutique advisory firm (nice-to-have).
- Required Skills
- Microsoft ExcelSlack
Requirements
- Have 1–2+ years of hands-on Microsoft Excel experience in a professional work environment.
- Use pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulas.
- Have experience cleaning, normalizing, and validating datasets using formula-based methods rather than hard-coded values.
- Be able to check data quality and compare extracted data against source documents.
- Have experience building structured, replicable Excel models that others can follow.
- Have professional experience conducting outbound phone calls to US-based suppliers, vendors, or business contacts.
- Have C1+ English (CEFR), spoken and written, for direct phone communication with US-based suppliers.
- Be located in LATAM and able to work within one hour of US Eastern Time.
- Nice to have: 1–2 years of management consulting or boutique advisory firm experience.
- Nice to have: hands-on procurement or supply-chain experience, Python for data manipulation or automation, or exposure to e-procurement or sourcing platforms.
Responsibilities
- Clean, structure, and validate supplier, product, and quantity data using Excel.
- Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasets.
- Check datasets for missing values, inconsistent formatting, and errors before modeling begins.
- Build formula-driven models without hard-coded values so datasets are replicable.
- Onboard validated customer data onto the client's deployment platform.
- Call US-based suppliers who have not responded on the platform to re-engage them.
- Deliver a consistent daily outreach script and improve call quality with each iteration.
- Track supplier response status and escalate persistently to prevent dormant accounts.
- Coordinate outreach priorities with the deployment team via Slack.
- Maintain supplier and product records, support sourcing-event deployment, and flag process gaps.
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