Senior People Operations Partner

New
S
ShakepayFinancial services
Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.Full-TimeSenior
SalaryThe base salary range for this position is $130,000 - $175,000 CAD. Additionally, employees are eligible for equity, pay increases based on performance, benefits including health and dental care, and paid time off.
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Job Details

Languages
Fluency in English is required. French fluency or working proficiency is a bonus.
Experience
5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role.
Required Skills
Process improvement

Requirements

  • Have 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role.
  • Have experience working independently across multiple People workstreams in a fast-paced, changing, or lean environment.
  • Bring hands-on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processes.
  • Have experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement, or other company-wide People programs.
  • Have working knowledge of Canadian employment practices and good judgment about when to involve Legal or external advisors.
  • Demonstrate a track record of improving processes and turning recurring problems into better systems.
  • Use strong judgment, discretion, communication, and follow-through when handling sensitive employee matters.
  • Be able to prioritize competing needs, make practical tradeoffs, and move work forward without close supervision.
  • Bonus: Experience with modern HRIS, People, workflow, or automation tools.
  • Bonus: Experience with compensation structures, benchmarking, leveling, or career frameworks.
  • Bonus: Experience supporting benefits renewals or vendor relationships.
  • Bonus: Experience at a technology company, fintech, startup, or scaleup, or supporting employees across Canada.
  • Bonus: French fluency or working proficiency.

Responsibilities

  • Operate core People processes across onboarding, offboarding, leave, benefits, employee data, documentation, and People systems.
  • Design, document, and improve workflows, handoffs, and resources for People processes.
  • Support the delivery of performance and compensation cycles and improve those programs over time.
  • Bring forward recommendations, options, tradeoffs, and next steps when the path forward is unclear.
  • Use data, employee feedback, and day-to-day experience to identify risks, patterns, and opportunities for improvement, simplification, and automation.
  • Partner with Finance, Legal, Security, Talent, and external vendors on People-related work.
  • Create documentation, repeatable processes, and backup coverage to strengthen continuity across the People function.
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The base salary range for this position is $130,000 - $175,000 CAD. Additionally, employees are eligible for equity, pay increases based on performance, benefits including health and dental care, and paid time off.
Apply Now