- Support, monitor, and operate a production agentic AI platform running on AWS.
- Ensure all services are up, responsive, and scaling appropriately under real-world load.
- Own incident response end-to-end including triage, resolution, and prevention documentation.
- Manage infrastructure across multiple AWS accounts spanning production and non-production environments.
- Lead release management and weekly operational rituals.
- Enforce engineering best practices and research new solutions to cloud infrastructure challenges.
- Monitor security tooling, participate in scans, and ensure platform compliance.
- Collaborate with the platform development team on changes, deployments, and backlog prioritization.
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