- Is the daily account lead and have proactive, daily client communications
- Is accountable for the impeccable delivery of multiple large, high-value client projects
- Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports
- Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation
- Ensure that appropriate team members are experts in our clients’ Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition
- Is accountable for the client’s total budget by having proactive, ongoing conversations with the project management team and clients/VP
- Work with project management to establish forecasts and ensures that financial goals are met/exceeded
- Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible
- With the strategy and creative teams, leads brand planning process
- Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes
Project ManagementStrategyAccount Management+2 more