Collections Specialist / Accounts Receivable
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Assist WorldAccounts receivable
Listing location: South Africa; Workplace type: Remote; Structured job location: South Africa, Eastern Standard Time (EST) working hoursFull-Time
Salary1,200 - 1,600 USD per month
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Job Details
- Languages
- Excellent written and verbal English skills
- Experience
- Extensive experience handling AR and chasing payments.
- Required Skills
- BookkeepingQuickBooks
Requirements
- Have extensive experience handling accounts receivable and chasing payments.
- Demonstrate a proven track record managing receivables, handling past-due accounts, and lowering aged balances.
- Negotiate effectively, overcome objections, and pursue resolutions while maintaining professional relationships.
- Have excellent written and verbal English skills.
- Work independently in a fast-paced remote environment and manage multiple priorities.
- Be assertive and persistent when following up with clients about overdue accounts.
- Be comfortable contacting clients directly by phone or other channels.
- Handle challenging conversations while maintaining focus.
- QuickBooks, invoicing workflows, and basic bookkeeping or financial administration experience are nice to have.
Responsibilities
- Take responsibility for unpaid balances, past-due accounts, and outstanding invoices.
- Contact clients, follow up on late payments, and negotiate payment arrangements.
- Identify reasons for payment delays and resolve billing disputes.
- Record collection efforts, payment statuses, and client communications.
- Generate, issue, and track invoices accurately and on time.
- Maintain account records, reconcile entries, and assist with basic administrative accounting tasks using tools such as QuickBooks.
- Identify bottlenecks in the billing and collection process and develop practical improvements.
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