Senior Account Manager
New
Full-time remote position within the United States.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least five years of experience in account management or sales; at least three years of experience in team management.
- Required Skills
- Microsoft Office SuiteTeam managementAccount Management
Requirements
- Have at least five years of experience in account management or sales.
- Demonstrate experience managing strategic accounts and driving revenue growth.
- Have at least three years of experience in team management.
- Be able to support, motivate, and develop high-performing colleagues.
- Be proficient with customer relationship management (CRM) software.
- Be proficient with the Microsoft Office Suite.
- Demonstrate the ability to achieve sales targets and expand customer accounts.
- Understand business fundamentals, market dynamics, account planning, and complex sales cycles.
- Be able to establish and maintain trusted relationships with customers, senior stakeholders, and internal teams.
- Have communication, presentation, and negotiation skills to lead customer discussions and influence decisions.
- A bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Responsibilities
- Manage a portfolio of key accounts as the primary point of contact and build long-term customer relationships.
- Develop and execute strategic account plans to increase account value and achieve sales targets.
- Build relationships with decision-makers and stakeholders and recommend solutions tailored to their needs.
- Identify upselling, cross-selling, and account expansion opportunities within existing customer portfolios.
- Partner with internal sales, technical, and operational teams to develop and deliver customer solutions.
- Lead commercial discussions and contract negotiations.
- Monitor market developments, competitor activities, and customer feedback to inform account strategies.
- Guide, mentor, and motivate team members and promote collaboration and accountability.
- Track account performance and progress against sales goals, adjusting strategies to improve retention and commercial outcomes.
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