Amazon Account Manager
T
ToplentE-commerce marketplace
Source API remote eligibility restrictions: BrazilFull-Time
Salary not disclosed
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Job Details
- Languages
- Advanced English proficiency (C1 level).
- Required Skills
- Microsoft Excel
Requirements
- Have proven experience managing Amazon Seller Central accounts; multi-marketplace experience is preferred.
- Have a strong understanding of FBA (Fulfilled by Amazon) operations.
- Have hands-on experience with listing optimization tools such as Helium 10 or Jungle Scout.
- Know Amazon Brand Registry, platform policies, and account health requirements.
- Demonstrate a proven track record in growth strategies for Amazon accounts.
- Have advanced English proficiency (C1 level).
- Be able to collaborate with cross-functional teams and external stakeholders.
- Use Microsoft Office Suite, especially Excel, for reporting and analysis.
- Familiarity with Amazon Vendor Central and experience with Walmart Marketplace are preferred.
Responsibilities
- Oversee Amazon and Walmart seller/vendor accounts and ensure compliance with platform policies and guidelines.
- Monitor account health metrics, resolve issues, and respond to customer inquiries and feedback.
- Manage and troubleshoot cases and account-related challenges.
- Create and optimize product listings, including titles, descriptions, images, videos, and variation groupings.
- Collaborate with PPC/SEO teams, brand management, and creative services to improve sales and customer experience.
- Analyze sales data, traffic metrics, and customer feedback to identify trends and opportunities.
- Prepare performance reports and dashboards covering assortment, pricing strategies, and inventory management.
- Track Amazon and Walmart policies, algorithms, and best practices.
- Identify opportunities to improve processes, automation, and workflow efficiency.
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