Patient Monitoring Remote Project Manager

New
G
GE HealthCareHealthcare technology
Working primarily from a home based office location from Texas (Dallas-Fort Worth is preferred), Oklahoma, or Kansas.Full-TimeManager
Salary not disclosed
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Job Details

Experience
At least 2 years of project management experience with a bachelor’s degree, or at least 5 years with an associate’s degree; minimum 2 years of experience leading cross-functional teams.
Required Skills
Project ManagementCross-functional Team LeadershipCustomer service

Requirements

  • Hold a bachelor’s degree and have at least 2 years of project management experience, or hold an associate’s degree and have at least 5 years of project management experience.
  • Have at least 2 years of experience leading cross-functional teams.
  • Be able to manage multiple concurrent projects and competing priorities against scheduled completion dates and customer expectations.
  • Have experience communicating effectively and facilitating meetings with multifunctional groups.
  • Be able to communicate complex technical issues in a customer-friendly manner.
  • Have experience managing large-scale projects; construction, healthcare IT, or equipment installation experience is preferred.
  • Have customer service experience working remotely with external customers in a clinical environment.
  • Formal project management coursework and/or current Project Management Professional (PMP) certification is preferred.
  • Knowledge of or experience with the healthcare industry and GE HealthCare products is preferred.
  • Be willing to travel up to 10%, including overnight stays when needed.
  • Be able to meet customer vendor credentialing requirements.

Responsibilities

  • Act as the primary liaison between GE and customer project teams, with onsite support from Service and Sales.
  • Identify GE and customer responsibilities and deliverables defined in the sales contract.
  • Create, maintain, and route formal project implementation timelines with customers, GE HealthCare, and contract resources.
  • Maintain accurate project milestone dates and project data for business metrics and revenue forecasting.
  • Track and communicate implementation progress, including kickoff, status updates, and project closure.
  • Track equipment delivery, installation, and testing.
  • Identify, escalate, and resolve issues affecting customer satisfaction or GE operational targets.
  • Lead the implementation team during clinical GoLive of the equipment.
  • Participate in process improvement initiatives.
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