ServiceNow Senior Developer – HRSD & ITSM
New
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JobgetherEnterprise software
Fully remote working arrangement within India.Full-TimeSenior
Salary1,200,000 - 1,400,000 INR per year
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Job Details
- Experience
- At least 8 years of relevant professional experience
- Required Skills
- RESTful APIsWorkday
Requirements
- At least 8 years of relevant professional experience in IT services, software development, or enterprise technology implementation.
- Proven expertise in ServiceNow HRSD and ITSM, including implementations, configurations, and platform enhancements.
- Advanced proficiency in REST and SOAP API integrations and ServiceNow Integration Hub.
- Hands-on experience integrating ServiceNow with enterprise HR platforms such as Workday, SAP SuccessFactors, or Oracle HCM.
- Knowledge of Flow Designer, Advanced Work Assignment (AWA), and Virtual Agent for workflow automation.
- Familiarity with ServiceNow generative AI and intelligent automation capabilities, including Now Assist and Predictive Intelligence.
- Experience configuring Performance Analytics dashboards, implementing automated testing with ATF, and maintaining platform governance standards.
- Experience developing and customizing Service Portals, Employee Center Pro, and Core HR case-management workflows.
- Ability to translate business requirements into scalable technical designs and enterprise solutions.
- Analytical and problem-solving skills for complex integration and workflow challenges.
- Ability to collaborate with business stakeholders and technical teams.
Responsibilities
- Architect, develop, and maintain ServiceNow integrations with external enterprise systems using Integration Hub, REST APIs, and SOAP APIs.
- Design and manage data synchronization and workflow automation across Workday, SAP SuccessFactors, Oracle HCM, and other HR platforms.
- Build and optimize automated workflows using Flow Designer, Advanced Work Assignment (AWA), and Virtual Agent.
- Implement and enhance Now Assist and Predictive Intelligence capabilities.
- Lead implementation, configuration, maintenance, and enhancement of ServiceNow HRSD and ITSM modules.
- Develop case-management solutions for Core HR, Employee Relations, and related employee service processes.
- Customize Employee Center Pro, Service Portals, and other user-facing applications.
- Establish platform performance standards using Performance Analytics dashboards, Automated Test Framework (ATF), and continuous monitoring.
- Apply platform governance, development standards, and testing practices.
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