Senior Manager, Technical Architecture
New
J
JobgetherIdentity and security
Based in CanadaFull-TimeManager
SalaryAnnual On Target Compensation of $219,500–$269,500 USD for candidates located in Canada
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Job Details
- Experience
- 10+ years of experience in Identity and Access Management; 5+ years of experience leading and managing technical teams; 5+ years of experience designing, consulting on, and delivering technical solutions for external customers.
- Required Skills
- CybersecurityOAuthChange Management
Requirements
- 10+ years of experience in Identity and Access Management.
- 5+ years of experience leading and managing technical teams, including coaching, performance management, hiring, and professional development.
- 5+ years of experience designing, consulting on, and delivering technical solutions for external customers.
- Expertise in SAML 2.0, WS-Federation, OAuth, and OpenID Connect.
- Understanding of enterprise web technologies, cybersecurity, and modern identity architectures.
- Professional Services or consulting experience managing multiple customer engagements and workstreams.
- Experience with resource forecasting, capacity planning, utilization management, change management, and escalations.
- Ability to use reporting, metrics, and operational data to improve delivery performance and customer outcomes.
- Strong process improvement, planning, analytical, decision-making, and standards-development capabilities.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Ability to travel up to 50% to support customer and team engagements.
- Auth0 Certified or Okta Certified Consultant credentials are a plus; CISSP certification is a plus.
Responsibilities
- Hire, develop, mentor, and retain Professional Services Technical Architects.
- Coach team members and guide their performance and career development.
- Set and monitor performance objectives and metrics.
- Coordinate with partners and delivery enablement teams on performance and operational priorities.
- Manage customer relationships and communication across project teams, stakeholders, and delivery partners.
- Oversee customer engagements to meet expectations, timelines, budgets, and business outcomes.
- Support revenue, billings, customer satisfaction, resource allocation, utilization, and capacity planning.
- Standardize implementation methodologies and conduct governance activities and audits of architecture deliverables.
- Lead improvements to technical architecture practices, standards, processes, and methodologies.
- Manage project changes, escalations, concerns, and dependencies across engagements.
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