Account Director, Strategic Accounts

New

JobgetherB2B SaaS, cybersecurity

Based in CanadaFull-TimeDirector

Salary not disclosed

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Job Details

Have proven experience in enterprise sales, strategic account management, business development, or a comparable commercial role.
Demonstrate success managing complex enterprise sales cycles involving multiple stakeholders and decision-makers.
Have experience owning and expanding strategic customer relationships, including retention, renewals, upselling, and new business development.
Be able to manage sales opportunities from initial engagement through commercial negotiation and contract execution.
Have experience using Salesforce or a comparable CRM platform.
Bring a background in telecommunications, wireless, B2B SaaS, cybersecurity, fintech, mobility, device lifecycle management, or related technology sectors.
Have experience working with mobile operators, retailers, MVNOs, distributors, channel partners, or service providers.
Demonstrate commercial acumen and the ability to identify, qualify, and develop revenue-generating opportunities.
Bring communication, presentation, negotiation, and relationship-building skills, including confidence engaging senior customer stakeholders.
Have strong pipeline management, forecasting, organization, and prioritization skills, with the ability to manage multiple strategic accounts and opportunities simultaneously.
Bring a proactive, strategic, customer-focused mindset and a collaborative approach to global, cross-functional work.

Own and grow a portfolio of strategic enterprise accounts across North America, serving as the primary commercial contact.
Drive customer retention, contract renewals, upselling, and account expansion through structured account plans.
Represent customer needs internally and communicate customer priorities, challenges, and commercial opportunities to relevant teams.
Identify, qualify, and develop new business across telecommunications, retail, MVNOs, mobility, device financing and leasing, and enterprise technology.
Build and maintain a qualified opportunity pipeline, leading sales engagements from outreach and qualification through negotiation and contract execution.
Develop relationships and expand the business's presence across wireless, telecommunications, mobility, and connected-device markets.
Lead commercial discussions and contract negotiations with Legal, Product, Operations, Finance, and executive leadership.
Maintain accurate CRM records and sales forecasts, monitoring revenue, retention, account growth, and new business targets.

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