Sales and Revenue Operations Manager

New

Based in United StatesFull-TimeManager

SalaryCompetitive base salary, with a stated U.S. range of $115,000–$155,000, adjusted based on location, experience, skills, and impact.

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Job Details

Hands-on experience managing deal desk or contract-to-cash processes in a B2B SaaS environment, including MSAs, order forms, redlines, invoicing, and commission calculations.
Strong HubSpot administration experience, or deep expertise with another CRM and the ability to become highly proficient in HubSpot quickly.
Experience building ARR or revenue reporting frameworks validated and adopted by Finance, including renewals, expansion, and churn.
Experience running forecasting cadences that sales leadership can rely on for business planning and decision-making.
Strong understanding of revenue operations, pipeline management, sales processes, CRM data governance, and GTM systems.
Ability to build scalable processes and automation and drive adoption among stakeholders outside your reporting line.
Strong attention to detail, analytical ability, organization, and follow-through.
Strong written and verbal communication skills and ability to work proactively and independently in a remote, asynchronous environment.
Hands-on, builder-oriented approach and comfort working in an early-stage company where processes and systems are evolving.
No specific degree is required; demonstrated knowledge, capabilities, and relevant experience are valued.

Own the ARR and revenue reporting framework in HubSpot, including complex agreement, renewal, expansion, contraction, and churn scenarios.
Reconcile ARR with Finance monthly and produce revenue retention reporting and leadership dashboards.
Lead deal desk and contract-to-cash operations, including standard agreement workflows, redlines, invoicing, order processing, and commissions.
Coordinate RFPs, vendor registrations, cooperative purchasing agreements, and other sales administration for education organizations.
Establish forecasting across new business, renewal, and expansion pipelines, with consistent stage definitions and follow-up on inactive opportunities.
Design territories, account assignments, quota structures, and capacity models with sales leadership.
Administer and optimize HubSpot and maintain CRM data quality, lifecycle automation, and campaign tracking.
Own the GTM technology stack by evaluating tools and improving integrations.
Train new sales hires on CRM usage, sales processes, and operational standards.
Build scalable processes and automation, monitor performance metrics, and communicate risks and opportunities to leadership.

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