Snowflake Engagement Manager
B
BlueCloudData warehousing
Listing location: Onshore; Workplace type: Remote; Structured job location: OnshoreManager
Salary140,000 - 160,000 USD per year
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Job Details
- Experience
- 8-11 years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects.
- Required Skills
- Project ManagementBusiness IntelligenceSnowflakeClient relationship management
Requirements
- Have 8–11 years of experience in services delivery or a similar capacity, handling complex technical implementation projects.
- Demonstrate a track record of delivering Professional Services revenue targets across a set of accounts.
- Be able to prioritize multiple complex projects and deliverables simultaneously.
- Have direct experience in data warehousing, business intelligence, or cloud.
- Have Public Sector experience.
- Communicate effectively across design, engineering, marketing, advertising, and business development groups.
- Present effectively to business and technical audiences, including senior executives at large enterprises.
- Must be a permanent US resident and preferably a US citizen able to pass a fingerprint background check.
- Bonus: Have experience in a client support or technical advisory role, such as solution architect, system administrator, or technical account manager.
Responsibilities
- Oversee project management across Snowflake implementations and varied project and service types.
- Guide delivery quality and execute service delivery plans that support client satisfaction and delivery best practices.
- Manage operational relationships with assigned clients, including creating, implementing, and tracking relationship roadmaps.
- Communicate project status, issues, risks, goals, and objectives to project teams, management, and stakeholders.
- Contribute to the development of practice policies, procedures, and standards.
- Work with Professional Services and Sales Account teams to scope projects, estimate work, create delivery proposals, and provide project updates.
- Coordinate project pursuits, cadence, and progress with customers, system integrators, and technology vendors.
- Guide resolution of customer project challenges and own escalations and high-profile situations.
- Collaborate with Product Management, Engineering, and Marketing to improve Snowflake products and marketing.
- Identify process improvements for clients and Snowflake.
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