Lead Digital Product Manager, Customer Identity & Access Management
New
J
JobgetherCustomer identity and access management
Fully remote within the United StatesFull-TimeLead
Salary134,000 - 209,750 USD per year
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Job Details
- Experience
- At least 5 years of experience leading digital product strategy; at least 2 years of direct experience managing, coaching, and developing Product Managers or professionals in equivalent cross-functional leadership roles.
- Required Skills
- Stakeholder management
Requirements
- At least 5 years of experience leading digital product strategy across complex platforms, enterprise environments, or multi-product portfolios.
- At least 2 years of direct experience managing, coaching, and developing Product Managers or professionals in equivalent cross-functional leadership roles.
- Demonstrated ability to define and execute product strategies, manage roadmaps, prioritize initiatives, and deliver measurable business and customer outcomes.
- Experience defining, tracking, and interpreting KPIs to guide product decisions and assess performance.
- Strong stakeholder management and influencing skills, including collaboration across Engineering, Data, UX, Operations, and business leadership.
- Experience working in regulated environments and balancing strategic product ownership with hands-on execution.
- Leadership, communication, analytical thinking, and problem-solving skills.
- Understanding of digital product management, platform strategy, product prioritization, and cross-functional delivery practices.
- Preferred: Experience in Customer Identity and Access Management (CIAM) or Identity and Access Management (IAM).
- Preferred: Familiarity with the Ping Identity platform.
- Preferred: Experience in large-scale enterprise technology environments.
- Preferred: Knowledge of outcome-based delivery models and product-centric operating frameworks.
- Preferred: Experience with modern digital platforms, data-driven capabilities, and automation-enabled solutions.
Responsibilities
- Define and own the multi-year product strategy for the assigned digital product family.
- Translate strategic objectives into roadmaps, priorities, and measurable KPIs.
- Lead, coach, and develop a team of Digital Product Managers.
- Collaborate with Engineering, UX, Data, Operations, and Business Architecture teams to deliver customer identity and access management experiences.
- Coordinate dependencies across teams, platforms, and business functions.
- Share accountability for product delivery, platform reliability, risk management, regulatory compliance, and operational performance.
- Monitor product performance and use data-driven insights to guide prioritization and continuous improvement.
- Communicate strategy, roadmap progress, risks, dependencies, and business outcomes to senior leadership and stakeholders.
- Promote outcome-based delivery practices and product-centric operating models.
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