Customer Retention Representative
New
O
Optimal HRTelecommunications
100% τηλεργασία για τους κατοίκους της ΛάρισαςPart-Time
Salary not disclosed
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Job Details
- Languages
- Άριστη γνώση της Ελληνικής γλώσσας (γραπτή και προφορική); Καλή γνώση της Αγγλικής γλώσσας (γραπτή κα ι προφορική)
- Required Skills
- MS OfficeTime ManagementCRM
Requirements
- Have excellent written and spoken Greek.
- Have good written and spoken English.
- Have very good knowledge of MS Office.
- Have knowledge of CRM systems.
- Demonstrate organizational skills.
- Demonstrate excellent time-management skills.
- Be able to identify customer needs for promotional purposes.
Responsibilities
- Contact existing customers about upgrading or renewing their plans.
- Offer a better plan and price when a customer is considering leaving the company.
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