Customer Retention Representative

New
O
Optimal HRTelecommunications
100% τηλεργασία για τους κατοίκους της ΛάρισαςPart-Time
Salary not disclosed
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Job Details

Languages
Άριστη γνώση της Ελληνικής γλώσσας (γραπτή και προφορική); Καλή γνώση της Αγγλικής γλώσσας (γραπτή και προφορική)
Required Skills
MS OfficeTime ManagementCRM

Requirements

  • Have excellent written and spoken Greek.
  • Have good written and spoken English.
  • Have very good knowledge of MS Office.
  • Have knowledge of CRM systems.
  • Demonstrate organizational skills.
  • Demonstrate excellent time-management skills.
  • Be able to identify customer needs for promotional purposes.

Responsibilities

  • Contact existing customers about upgrading or renewing their plans.
  • Offer a better plan and price when a customer is considering leaving the company.
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