National Accounts - Remote Field Operations Technician

New
J
JobgetherElectronic security
Based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5–7 years of experience working with physical and electronic security systems.
Required Skills
Microsoft Excel

Requirements

  • Have 5–7 years of experience working with physical and electronic security systems.
  • Have demonstrated experience with enterprise access control systems and hands-on knowledge of Mercury-based access control platforms.
  • Have thorough knowledge of electronic security components, system installation practices, commissioning processes, and field troubleshooting.
  • Have experience working with turnstile systems.
  • Be able to support field execution across multiple projects and coordinate technicians, subcontractors, and trade partners.
  • Have a strong understanding of construction site operations, installation workflows, and project delivery requirements.
  • Be able to read and interpret construction drawings, technical specifications, and other project documentation.
  • Have strong verbal and written communication skills and work effectively with technical and nontechnical teams.
  • Be able to guide field execution and resolve coordination challenges without direct managerial authority.
  • Have time management, documentation, organizational, and attention-to-detail skills.
  • Have working knowledge of Microsoft Outlook, Word, Excel, and related business applications.
  • Be able to work independently while collaborating with cross-functional teams and project stakeholders.
  • Be willing and able to travel throughout the United States up to 75% of the time.

Responsibilities

  • Travel to project sites to support installation activities, head-end terminations, system startup, and commissioning.
  • Validate system functionality, compliance with project specifications, and installation quality; maintain accurate documentation.
  • Assess site conditions, project risks, installation progress, and readiness, and identify opportunities to improve consistency and efficiency.
  • Provide technical guidance to technicians, subcontractors, and trade partners on installation requirements, standards, milestones, and priorities.
  • Coordinate site access, logistics, and work planning with project managers, general contractors, customers, and trade partners.
  • Facilitate communication between field teams, commissioning resources, engineering, integration specialists, and other stakeholders.
  • Verify systems, documentation, and site conditions are ready for commissioning and customer handover; support acceptance and closeout.
  • Track recurring field issues, document lessons learned, and recommend improvements to installation and project delivery practices.
  • Provide stakeholders with updates on progress, emerging risks, quality issues, and project readiness.
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