Manager, Clinical Outreach

New

Guidelight HealthBehavioral healthcare

Must be based in the Greater Boston areaFull-TimeManager

Salary100,000 - 120,000 USD per year

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Job Details

Experience: 3+ years of experience in provider outreach or business development AND/OR 3+ years of experience providing direct clinical care (individual and/or groups) in out-patient, community, hospital or inpatient settings, in addition to program management experience.
Required Skills: PHPBusiness DevelopmentHubSpotCRM

Have 3+ years of experience in provider outreach or business development, or 3+ years of direct clinical care experience in outpatient, community, hospital, or inpatient settings in addition to program management experience.
Be based in the Greater Boston area and able to travel approximately 75% across the market.
Demonstrate the ability to build trust and credibility with clinicians, healthcare providers, and community stakeholders.
Have presentation and communication skills, including experience educating and influencing clinical audiences.
Be able to develop and manage a territory, prioritize outreach, and build a pipeline of referral relationships.
Have experience using HubSpot or a similar CRM to track activity, manage relationships, and maintain accurate data.
Be highly organized, detail-oriented, and committed to data integrity and CRM hygiene.
Clinical licensure or a behavioral healthcare background is preferred; examples include LPC, LICSW, LCSW, LMFT, or Psychologist.

Build, develop, and maintain referral relationships with therapists, psychiatrists, schools, health systems, managed care organizations, and other community partners.
Identify new referral opportunities and deepen engagement with existing partners.
Advise providers, patients, and families on mental health treatment options, including PHP and IOP.
Represent Guidelight at networking events, educational programs, conferences, and provider meetings.
Partner with Admissions and Operations to support a seamless referral and intake experience.
Identify and address barriers to treatment and facilitate timely access to Guidelight's programs.
Develop and execute outreach strategies to expand market presence, strengthen referral networks, and support census growth.
Lead weekly market-growth meetings and synthesize market feedback to inform program and market strategy.
Maintain referral partner records, outreach activity, and pipeline data in the CRM; use metrics to prioritize outreach and track performance.

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