Manager, Account Management
New
U
UpGuardCybersecurity, SaaS
Workplace: RemoteFull-TimeManager
Salary$150K - $170K; $150K – $170K • Offers Commission; Estimated Base Salary $150K – $170K • Offers Commission
Apply NowOpens the employer's application page
Job Details
- Experience
- A minimum of 2 years of leadership experience managing Account Managers or similar post-sales teams; at least 3 years of experience in B2B SaaS as an individual contributor.
- Required Skills
- HubSpotAccount Management
Requirements
- Have at least 2 years of leadership experience managing Account Managers or similar post-sales teams.
- Demonstrate a track record in revenue retention and expansion.
- Have at least 3 years of experience as an individual contributor in B2B SaaS.
- Bring experience with renewals, cross-sells, and upsells.
- Have experience using post-sales technology such as Hubspot CRM and Gong Revenue Intelligence to coach and guide a team.
- Be able to plan, monitor, and optimize post-sale activities using team performance and customer feedback.
- Familiarity with the MEDDPICC sales methodology and process is an advantage.
- Experience with cybersecurity and Third-Party Risk Management products is an advantage.
Responsibilities
- Build and lead a team of Account Managers focused on renewals, cross-sells, and upsells for high-touch customers.
- Scale, mentor, and develop a high-performing Account Management team.
- Forecast monthly and quarterly revenue retention and expansion results.
- Drive account strategy and build executive relationships for top accounts.
- Collaborate with Sales, Marketing, and Product to optimize results and customer engagement.
- Use data and metrics to assess team performance and implement improvement initiatives.
- Ensure adherence to post-sale processes and standards.
- Develop and execute customer retention strategies to support satisfaction and long-term account stability.
View Full Description & ApplyYou'll be redirected to the employer's site
