Executive Assistant / Operations Manager
O
Outsource AbilityShort-term rentals
Fully Remote — South Africa; Applicants must be based in South Africa., UK business hoursFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Excellent written and spoken English.
- Experience
- At least two years' experience in an executive assistant, operations or property administration role.
- Required Skills
- Operations ManagementCRM
Requirements
- At least two years' experience in an executive assistant, operations or property administration role.
- Proven use of AI tools to streamline day-to-day work.
- Strong initiative and problem-solving ability; drive solutions rather than forwarding problems.
- Able to work autonomously and largely independently within one to two weeks of handover.
- Confident holding others accountable and chasing third parties for completion.
- Technically comfortable, able to learn a CRM and work to SOP-driven processes.
- Trustworthy with confidential business and financial information and discreet with personal matters.
- Highly organised, with strong attention to detail and reliable follow-through.
- Excellent written and spoken English.
- Based in South Africa and available for agreed full-time hours during UK business times.
- Have a modern laptop or PC (Intel i5 / AMD Ryzen 5 or equivalent, minimum 8GB RAM).
- Have a stable fibre connection with a minimum of 50 Mbps download and 50 Mbps upload.
- Have a functional UPS, inverter or power station able to run a router and laptop for a minimum of 2–4 hours during load shedding.
- Have a professional noise-cancelling headset with a clear microphone and a quiet workspace suitable for calls and video meetings.
Responsibilities
- Attend Monday and Friday team calls and record action items.
- Track tasks across maintenance and other task lists through to completion.
- Chase the team and drive issues to resolution, completing tasks personally when needed.
- Report bottlenecks that cannot be resolved independently as soon as they arise.
- Oversee inventory and property standards so properties are ready to operate.
- Handle day-to-day operational issues and coordinate cleaners, maintenance contractors and suppliers.
- Manage property bills and recurring costs, pay agreed costs within the authority given, and maintain accurate records.
- Manage the owner's inbox, messages and calendar, and book travel.
- Handle personal tasks and arrangements discreetly and triage incoming communications.
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