Program Manager, Security Operations

ConcentricSecurity operations

Candidates must be based in California, Nevada, or Arizona. This is a fully remote roleFull-TimeManager

Salary165,000 - 175,000 USD per year

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Job Details

Experience: 5+ years of supervisory experience; at least 10 years of experience in the protective security industry, law enforcement, or similar government service.
Required Skills: Google Workspace

Have at least 5 years of supervisory experience.
Have at least 10 years of experience in protective security, law enforcement, or similar government service.
Have a bachelor’s degree or equivalent industry experience.
Be proficient with Google Suite and Monday.com.
Be eligible to obtain a California BSIS Armed Guard Card and CA CCW.
Have experience developing protective protocols and measures at the organizational level.
Have experience working with contract staff and employees to provide protective services.
Have experience partnering with cross-functional teams to deliver protective services.
Be able to travel up to 30% of the time.
Have excellent professional judgment, organizational and problem-solving abilities, attention to detail, and discretion handling sensitive matters.

Coordinate with Security Operations to transition ad hoc work into embedded roles and align operational needs with client expectations.
Recruit, screen, onboard, hire, and manage embedded employees and vendors throughout the employee lifecycle.
Conduct employee check-ins, provide guidance and mentorship, assess performance, and implement performance improvement plans as needed.
Serve as the primary relationship manager between Concentric, clients, vendors, and employees.
Review and approve timesheets, invoices, and expense reports, and provide administrative and supervisory support.
Collaborate with HR, Recruiting, Finance, and other teams to support compliance, resource allocation, and workflow transitions.
Develop proposals and budgets, and find, vet, and train security resources.
Provide in-person management and direct Executive Protection support for complex security operations or protective details.
Develop internal policies, procedures, processes, and escalation protocols for protective operations.
Oversee GSOC operations and scheduling, quality control, training, and client deliverables.

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