People Systems Manager
F
Fanatics Betting & GamingHR systems
Location: New York, NY, United States; Workplace Type: RemoteFull-TimeManager
Salary1 USD per year
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Job Details
- Experience
- 5+ years in HRIS/People Systems roles
- Required Skills
- Change Management
Requirements
- Have 5+ years of experience in HRIS or People Systems roles.
- Have demonstrated experience owning vendor relationships and/or leading RFP processes.
- Have strong working knowledge of Oracle HCM or a comparable HCM platform, including architecture, permissioning, and integration points.
- Be able to evaluate technical proposals and troubleshoot system issues independently.
- Have experience overseeing change management and partnering with varied stakeholders.
- Have experience partnering with IT or engineering teams on system integrations and workflow or automation enhancements.
- Have hands-on experience applying AI tools such as Claude, ChatGPT, or similar to real workflows, with a measurable outcome.
- Be comfortable operating with limited precedent and without a fixed playbook for every issue.
- Preferred: bachelor's degree plus 5+ years of related experience, or equivalent work experience.
- Preferred: experience with partner-team vendor systems such as Qualtrics, Jira Service Management, or OKTA.
- Preferred: experience in a matrixed organization with systems ownership shared across HR, Corporate, and IT.
- Preferred: exposure to global or multi-entity HR data structures, including EOR or international payroll.
Responsibilities
- Serve as the primary People Ops technical liaison for People Systems matters, including integrations, data changes, permissions, and escalations.
- Partner with stakeholders to design, prioritize, test, and roll out People Systems workflow enhancements and automations.
- Manage People Systems improvement projects from ideation through adoption, including scope, milestones, change management, and post-launch audits.
- Partner with Corporate's Oracle HCM team on configuration, enhancements, and roadmap alignment.
- Triage system and tooling issues, diagnose likely causes, and route them to the appropriate owner.
- Manage vendor relationships across the People Systems portfolio and lead RFPs, evaluations, demos, and recommendations.
- Support AI and ticketing tools through implementation, testing, knowledge-base configuration, and ongoing issue triage.
- Document system changes, vendor decisions, and troubleshooting guidance; communicate changes to non-technical stakeholders.
- Assess People Systems and processes for scalability as the organization grows, and recommend enhancements.
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