Growth Systems Manager (Business Development & Marketing Technology)
New
S
Sandstone CareBehavioral health
Remote in Colorado, Maryland, or Virginia | Other locations may be considered, Must be able to work across multiple time zonesFull-TimeManager
Salary60,000 - 80,000 USD per year
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Job Details
- Experience
- Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform
- Required Skills
- SalesforceGoogle AnalyticsMicrosoft Office
Requirements
- Have a minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform.
- Be able to show examples of hands-on experience configuring a CRM.
- Have a high school diploma or GED.
- Have experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, or Access.
- Be able to work across multiple time zones.
- Experience with New Resilience, Salesforce, or a healthcare-focused CRM is strongly preferred.
- Experience with API integrations is preferred.
- Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a plus; willingness to learn and own these systems is required.
- Familiarity with HIPAA-compliant marketing data tools, Google Analytics 4, and tag management is a plus.
- A bachelor's degree and prior experience or general knowledge of behavioral health treatment providers are preferred.
Responsibilities
- Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms.
- Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.
- Partner with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions.
- Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption.
- Manage relationships with vendors and implementation partners.
- Develop reporting and dashboards that support data-driven decision-making.
- Maintain clear documentation, system governance, and best practices.
- Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals.
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