Public Safety Pre-Sales Solutions Engineer
O
Octave FederalPublic safety software
Remote / Washington, D.C.Full-TimeSenior
SalaryThe projected annual salary range for this position is $155,000-$200,000 (USD) and an incentive compensation plan that is on top of the base salary range.
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Job Details
- Languages
- Communicate effectively in English (verbal, written).
- Experience
- 7+ years of experience working with public safety technologies, mission-critical software, communications systems, enterprise software, systems integration, or related technical disciplines; 5+ years of experience in customer-facing technical roles such as Solutions Engineering, Sales Engineering, Solution Architecture, Technical Consulting, or Professional Services.
- Required Skills
- RESTful APIs
Requirements
- Have 7+ years of experience working with public safety technologies, mission-critical software, communications systems, enterprise software, systems integration, or related technical disciplines.
- Have 5+ years of experience in a customer-facing technical role such as Solutions Engineering, Sales Engineering, Solution Architecture, Technical Consulting, or Professional Services.
- Have experience supporting U.S. Federal Government customers, particularly in homeland security, defense, justice, Federal law enforcement, Federal Civilian, public safety, or emergency-response organizations.
- Have experience designing, implementing, or supporting public safety, emergency communications, command-and-control, or other mission-critical solutions.
- Demonstrate understanding of public safety workflows, enterprise architectures, systems integration, data exchange, APIs, and mission-critical application environments.
- Have experience delivering customer technical demonstrations, workshops, presentations, and proofs of concept.
- Be able to explain complex technical concepts clearly to technical and non-technical audiences.
- Have strong written communication skills and experience contributing to technical proposals, solution documents, or architecture documentation.
- Be able to work independently, collaborate across teams, and prioritize technical support across multiple customers and concurrent opportunities.
- Be able to travel approximately 50% for customers, partners, conferences, and sales activities.
- Preferred: Bachelor’s degree in Computer Science, Engineering, Information Technology, Geography/GIS, Emergency Management, Public Safety, or a related field, or equivalent professional experience.
- Preferred: Experience with public safety platforms, CAD, emergency communications, GIS, cloud platforms, Kubernetes, Docker, APIs, web services, databases, or scripting technologies.
Responsibilities
- Partner with Account Executives to understand Federal customers’ mission, operational, technical, and business requirements.
- Lead discovery sessions and workshops covering customer challenges, architectures, workflows, communications environments, data sources, and integration needs.
- Translate customer requirements into public safety solution architectures incorporating software, cloud services, communications systems, geospatial capabilities, data, and integrations.
- Develop and deliver tailored technical demonstrations, presentations, workshops, and proofs of concept.
- Lead technical evaluations, pilot programs, and proofs of concept in customer environments.
- Support technical responses to RFIs, RFPs, RFQs, Sources Sought notices, and other Federal acquisition activities.
- Design solutions spanning dispatch, command and control, communications, mobile, web, cloud, geospatial, and enterprise environments.
- Develop reusable demonstrations, solution architectures, technical content, and demonstration environments for the Federal sales organization.
- Enable Account Executives and Inside Sales personnel to understand product capabilities, identify use cases, and recognize technically viable opportunities.
- Collaborate with product, engineering, services, customer success, marketing, and partner teams on customer solutions.
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