Patient Care Coordinator - Women's Health

New

Workable workplace: remote; Workable locations: Philippines, Monday through Friday, 9AM - 5PM CSTContractJunior

SalaryAt least 6 USD per hour

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Job Details

Languages: Exceptional verbal and written English skills
Experience: Minimum 1 year of medical office or virtual assistant experience
Required Skills: English communication

Have at least 1 year of medical office or virtual assistant experience.
Have experience in Functional Medicine, Gynecology, Dermatology, or Med Spa practices.
Bring a background in sales, intake conversion, or patient care coordination.
Be able to confidently close consultation bookings.
Have exceptional verbal and written English skills.
Demonstrate a personable, articulate, confident, and energetic phone manner.
Be proactive in lead management, follow-up, and objection handling without sounding pushy.
Have hands-on experience with or familiarity with GoHighLevel CRM and Weave VOIP; this is highly preferred.
Be available for a full-time contractor schedule of 40 hours per week, Monday through Friday, 9AM–5PM CST.

Manage high-volume inbound calls and proactively follow up with new and prospective patient leads.
Guide prospective patients through initial inquiries, explain treatment options, answer questions, and build rapport to drive consultation bookings.
Follow up via phone, text, and email to meet or exceed the practice’s 60%+ consultation conversion target.
Schedule and confirm appointments, and send visit preparation details and reminders by email and text.
Track lead progress, log patient notes, and manage communication pipelines using GoHighLevel CRM and Weave VOIP.
Provide an empathetic, professional, and welcoming experience for women's health and wellness patients.

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