Virtual Assistant - Fulfillment

Must be located in South AmericaFull-Time

Salary not disclosed

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Job Details

Languages: Native English speaker (or at least professional level)
Required Skills: Microsoft ExcelCustomer serviceTime ManagementGoogle Workspace

Submit your resume in English.
Be a native English speaker or have at least professional-level English.
Be located in South America.
Have proven experience as a Virtual Assistant or in a relevant role.
Have customer service experience.
Have experience with word-processing software and spreadsheets, such as Google Suite or MS Excel.
Have knowledge of online calendars and scheduling, such as Google Calendar.
Have excellent phone, email, and instant messaging communication skills.
Have excellent time management skills.
Have solid organizational skills.
Have a high school diploma.

Manage emails and communications.
Handle customer query escalations.
Assist with refund requests and documentation.
Draft reports and presentations.
Maintain clear and consistent communication with customers.
Perform general administrative duties.
Support customer onboarding.
Organize webinars, set up Zoom calls, and assist in chat during live sessions.
Support project managers with Circle.so content uploads, access management, and member gating.
Update and maintain Excel dashboards.

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