Community & Content Analyst
New
H
Hauler HeroVertical SaaS
Remote contractor role for candidates based in LATAM, Availability to work during core U.S. business hours; preference for similar U.S.-aligned time zones.ContractSenior
Salary not disclosed
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Job Details
- Languages
- Strong English writing and speaking skills.
- Experience
- 2–5 years of experience in copywriting, content marketing, community management or social media for a brand or agency
- Required Skills
- HubSpotGoogle WorkspaceNotion
Requirements
- Have 2–5 years of experience in copywriting, content marketing, community management or social media for a brand or agency.
- Have excellent written English, with clear, natural and persuasive writing and a feel for tone.
- Have strong spoken English and comfort communicating with U.S.-based teammates and customers.
- Provide writing samples across social, blog or long-form, and email.
- Have experience managing an online community or social channels.
- Be able to learn a technical or operational industry quickly and explain it in plain language.
- Be comfortable using AI writing tools and judging when to rewrite their output.
- Be organized and able to keep a content calendar on track.
- Be comfortable using Notion, Google Workspace, HubSpot and social scheduling tools.
- Have reliable high-speed internet and availability during core U.S. business hours.
Responsibilities
- Build a brand voice and messaging guide from existing copy, using AI tools as a helper.
- Apply the brand voice consistently across social media, the blog, newsletters, the website, sales materials and customer-facing tools.
- Manage the Facebook group for haulers by posting regularly, starting discussions, welcoming members and answering questions.
- Flag leads and product feedback from the community to the appropriate team.
- Write copy for social channels and newsletters on a steady calendar, collaborating with the Multimedia Designer.
- Write and edit blog articles, landing pages and website copy for search and readers.
- Interview customers with the Customer Success team and produce case studies, quotes and short stories for Sales.
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