Carrier Relations Manager

C
CEQUENSTelecommunications CPaaS
Philippines. IndonesiaFull-TimeManager
Salary not disclosed
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Job Details

Languages
Proficiency in English; additional languages a plus.
Experience
Minimum of 10 years of experience in carrier relations
Required Skills
NegotiationRelationship management

Requirements

  • Have a minimum of 10 years of experience in carrier relations.
  • Hold a bachelor's or master's degree in Business Administration, Telecommunications, or a related field; a master's degree is preferred.
  • Have experience in carrier relations within the telecommunications industry.
  • Have a strong understanding of mobile network operations, technologies, and market dynamics.
  • Bring sales skills and established connections with telecom operators.
  • Have in-depth knowledge of the SMS and CPaaS industry, including regulatory requirements.
  • Have communication, negotiation, and relationship-building skills.
  • Bring strategic thinking and problem-solving abilities.
  • Be proficient in English; additional languages are a plus.
  • Be willing to travel internationally as required for client meetings, conferences, and partnership development.

Responsibilities

  • Build and nurture relationships with mobile network operators (MNOs) and serve as their primary point of contact.
  • Develop strategies to strengthen MNO partnerships and resolve partner challenges with internal teams.
  • Present SMS monetization, SaaS, CPaaS, channel partnership, and connectivity solutions to MNO partners.
  • Identify CPaaS sales opportunities and develop channel partnerships.
  • Structure monetization models, commercial frameworks, and go-to-market plans with MNO and enterprise partners.
  • Manage CPaaS partnerships from opportunity identification through negotiation, contracting, and onboarding.
  • Identify upsell and cross-sell opportunities and own account-level revenue growth plans.
  • Coordinate cross-functional input for carrier RFI/RFP responses and special projects.
  • Represent the company at industry events, conferences, and forums and share industry insights.
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