- Build and nurture relationships with mobile network operators (MNOs) and serve as their primary point of contact.
- Develop strategies to strengthen MNO partnerships and resolve partner challenges with internal teams.
- Present SMS monetization, SaaS, CPaaS, channel partnership, and connectivity solutions to MNO partners.
- Identify CPaaS sales opportunities and develop channel partnerships.
- Structure monetization models, commercial frameworks, and go-to-market plans with MNO and enterprise partners.
- Manage CPaaS partnerships from opportunity identification through negotiation, contracting, and onboarding.
- Identify upsell and cross-sell opportunities and own account-level revenue growth plans.
- Coordinate cross-functional input for carrier RFI/RFP responses and special projects.
- Represent the company at industry events, conferences, and forums and share industry insights.