Program Delivery Manager

New
B
BriteCoreP&C insurance software
This is a fully remote based role, however candidates must be located in the US.Full-TimeManager
Salary not disclosed
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Job Details

Experience
8+ years of experience leading complex SaaS implementation projects; 5+ years of experience leading core systems transformations; 5+ years of hands-on experience working in the P&C space; 2+ years of experience working at a scaling startup.
Required Skills
Project ManagementPythonSQL

Requirements

  • Hold a bachelor’s degree in Computer Science or a related field.
  • Have 8+ years of experience leading complex SaaS implementation projects.
  • Have 5+ years of experience leading core systems transformations.
  • Have 5+ years of hands-on experience working in the P&C space.
  • Have 2+ years of experience working at a scaling startup.
  • Demonstrate a track record managing customer relationships, setting expectations, and persuading customer engagement.
  • Be organized and able to adapt quickly to changing priorities.
  • Have experience managing high-pressure situations professionally and with a solutions-focused approach.
  • Have experience using industry-standard project management platforms and tooling.
  • Have excellent verbal and written communication skills.
  • Bonus: Have 2+ years of hands-on experience working in SQL.
  • Bonus: Have 1+ year of professional experience coding in Python.

Responsibilities

  • Lead large end-to-end implementations of BriteCore’s platform, targeting 4–8-month timelines and meeting budget constraints.
  • Serve as the primary liaison for the largest customers, managing relationships, expectations, and project scope.
  • Coordinate with Implementation Analysts, Product Owners, Engineering, QA, and business stakeholders to define requirements and deliver outcomes.
  • Create and manage detailed project plans, communication, and resource coordination throughout the project lifecycle.
  • Improve implementation processes to shorten timelines, lower costs, and produce deliverables.
  • Provide progress updates and reports to executive stakeholders at BriteCore and customer organizations.
  • Allocate resources, track effort, meet milestones, and forecast project needs.
  • Facilitate meetings and document decisions, action items, and accountability.
  • Identify project risks and implement mitigation strategies.
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