Accounts Receivable & Refunds Specialist
New
R
RYZ LabsFinancial operations
Remote, only for candidates in LATAMContractMiddle
Salary not disclosed
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Job Details
- Experience
- +3 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support or related finance support roles.
- Required Skills
- SalesforceMicrosoft ExcelBookkeepingNetSuite
Requirements
- Have 3+ years of experience in accounts receivable, treasury, bookkeeping, customer support, or related finance support roles.
- Be familiar with basic accounting principles.
- Have experience with ERP systems such as NetSuite or Oracle Fusion.
- Have proven experience with Salesforce CRM and billing workflows; this is required.
- Have strong Excel skills.
- Demonstrate attention to detail in data entry and transaction processing.
- Be able to work independently and prioritize multiple tasks in a fast-paced environment.
Responsibilities
- Address customer support tickets related to payments, invoicing, and refunds.
- Monitor customer accounts and assist with applying cash receipts and incoming wire and ACH payments.
- Reconcile payment discrepancies.
- Prepare daily and monthly journal entries for cash and accounts receivable transactions in the ERP system.
- Process sales team requests, refunds, credits, rate adjustments, and one-off payment issues in Admin, NetSuite, and Avalara.
- Identify opportunities to streamline and automate accounts payable and accounts receivable workflows.
- Create and update accounting policy memos and process flowcharts.
- Maintain sales tax exemptions and process refunds in Avalara.
- Provide key sellers with proactive updates on sales proceeds and payout schedules.
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