Sr Business Intelligence Analyst
New
J
JobgetherBusiness intelligence
Remote position within the United States.Full-TimeSenior
SalaryAnnual compensation range of $83,500–$106,000 USD
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Job Details
- Experience
- At least three years of experience developing and maintaining dashboards using Power BI, Tableau, or comparable business intelligence tools.
- Required Skills
- SQLMicrosoft Power BITableauData visualization
Requirements
- Have a bachelor's degree or equivalent practical experience in business intelligence development or a related field.
- Have at least three years of experience developing and maintaining dashboards using Power BI, Tableau, or comparable business intelligence tools.
- Understand data visualization principles, dashboard user experience, information hierarchy, and interactive reporting design.
- Be able to transform complex datasets and analytical findings into clear, actionable visual stories.
- Have working knowledge of DAX, Power Query, SQL, or equivalent data transformation and analytical logic.
- Bring familiarity with customer journey analytics, customer experience metrics, digital product analytics, or operational performance reporting.
- Collaborate with technical teams, business stakeholders, and senior leaders to define reporting requirements.
- Communicate insights to audiences with varying levels of technical expertise.
- Work independently and manage multiple reporting priorities in a remote working environment.
- Attend an in-person training component at headquarters once per quarter; travel and accommodation expenses are covered.
Responsibilities
- Design, develop, and maintain dashboards and data visualization products for customer experience strategy, journey management, and operational decision-making.
- Translate business questions into visual structures, metrics, comparisons, and drill-down paths.
- Build dashboards for customer journeys, conversion funnels, digital adoption, NPS, CSAT, customer effort, and operational performance.
- Create accessible, intuitive visual experiences with clear information hierarchy and interactive features.
- Partner with BI engineers and data teams to ensure datasets support dashboard requirements, performance, and accuracy.
- Validate data, troubleshoot inconsistencies, and maintain reliable reporting solutions.
- Establish dashboard visualization standards, documentation practices, and reusable reporting approaches.
- Gather stakeholder feedback and review dashboard usage to improve usability, adoption, and decision-making.
- Translate analytical findings into visual narratives for executive, strategic, and operational audiences.
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