Language Access Partnerships Program Manager

New
J
JobgetherHealthcare language access
Based in United StatesFull-TimeManager
Salary51.05 - 76.6 USD per hour
Apply NowOpens the employer's application page

Job Details

Experience
7+ years of progressive experience in vendor management, procurement, or healthcare contract management.
Required Skills
Project ManagementFinancial analysis

Requirements

  • Bachelor’s degree in business, supply chain management, healthcare administration, or a related field.
  • 7+ years of progressive experience in vendor management, procurement, or healthcare contract management.
  • Demonstrated expertise in vendor selection, contracting, performance management, relationship management, and strategic sourcing.
  • Strong contract negotiation skills, including experience managing service-level agreements and complex vendor relationships.
  • Ability to analyze vendor costs, utilization, rates, financial performance, and ROI to identify optimization opportunities.
  • Experience developing vendor scorecards, performance dashboards, KPIs, and structured business review processes.
  • Knowledge of healthcare vendor compliance, credentialing requirements, regulatory standards, and contractual risk.
  • Experience collaborating across operations, legal, procurement, compliance, and executive leadership.
  • Project management capabilities for vendor onboarding, transitions, strategic initiatives, and continuous improvement programs.
  • Ability to manage multiple high-priority projects and deadlines while exercising sound judgment and critical thinking.
  • Preferred: 7+ years of healthcare vendor management experience within an enterprise-scale environment.
  • Preferred: Experience managing language services vendors, interpreter agencies, or translation providers for large healthcare organizations.
  • Preferred: Master’s degree in a related discipline or CPSM, CPM, or comparable procurement/vendor management certification.

Responsibilities

  • Lead the enterprise vendor management strategy and program for language services, establishing standards for selection, performance, quality, compliance, and relationship management.
  • Oversee vendor selection, qualification, onboarding, contracting, credentialing, and ongoing compliance for interpreter agencies and translation vendors.
  • Manage strategic vendor relationships to support service reliability, quality, coverage, and contractual alignment.
  • Monitor vendor performance against service-level agreements, quality standards, and KPIs using scorecards, dashboards, and business reviews.
  • Drive cost optimization through negotiations, volume management, rate analysis, sourcing strategies, and vendor portfolio optimization.
  • Analyze vendor economics, including cost per encounter, utilization, financial impact, and return on investment, and recommend actions to leadership.
  • Negotiate vendor contracts, amendments, and service-level agreements with legal, procurement, compliance, and operational stakeholders.
  • Coordinate vendor utilization, escalation protocols, and coverage gaps with centralized operations teams.
  • Manage vendor risk, compliance, and business continuity processes, and report performance, costs, risks, and program effectiveness to senior leadership.
  • Evaluate emerging vendor capabilities, technologies, and market developments to improve language access delivery and operational efficiency.
View Full Description & ApplyYou'll be redirected to the employer's site
51.05 - 76.6 USD per hour
Apply Now