Language Access Partnerships Program Manager
New
J
JobgetherHealthcare language access
Based in United StatesFull-TimeManager
Salary51.05 - 76.6 USD per hour
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Job Details
- Experience
- 7+ years of progressive experience in vendor management, procurement, or healthcare contract management.
- Required Skills
- Project ManagementFinancial analysis
Requirements
- Bachelor’s degree in business, supply chain management, healthcare administration, or a related field.
- 7+ years of progressive experience in vendor management, procurement, or healthcare contract management.
- Demonstrated expertise in vendor selection, contracting, performance management, relationship management, and strategic sourcing.
- Strong contract negotiation skills, including experience managing service-level agreements and complex vendor relationships.
- Ability to analyze vendor costs, utilization, rates, financial performance, and ROI to identify optimization opportunities.
- Experience developing vendor scorecards, performance dashboards, KPIs, and structured business review processes.
- Knowledge of healthcare vendor compliance, credentialing requirements, regulatory standards, and contractual risk.
- Experience collaborating across operations, legal, procurement, compliance, and executive leadership.
- Project management capabilities for vendor onboarding, transitions, strategic initiatives, and continuous improvement programs.
- Ability to manage multiple high-priority projects and deadlines while exercising sound judgment and critical thinking.
- Preferred: 7+ years of healthcare vendor management experience within an enterprise-scale environment.
- Preferred: Experience managing language services vendors, interpreter agencies, or translation providers for large healthcare organizations.
- Preferred: Master’s degree in a related discipline or CPSM, CPM, or comparable procurement/vendor management certification.
Responsibilities
- Lead the enterprise vendor management strategy and program for language services, establishing standards for selection, performance, quality, compliance, and relationship management.
- Oversee vendor selection, qualification, onboarding, contracting, credentialing, and ongoing compliance for interpreter agencies and translation vendors.
- Manage strategic vendor relationships to support service reliability, quality, coverage, and contractual alignment.
- Monitor vendor performance against service-level agreements, quality standards, and KPIs using scorecards, dashboards, and business reviews.
- Drive cost optimization through negotiations, volume management, rate analysis, sourcing strategies, and vendor portfolio optimization.
- Analyze vendor economics, including cost per encounter, utilization, financial impact, and return on investment, and recommend actions to leadership.
- Negotiate vendor contracts, amendments, and service-level agreements with legal, procurement, compliance, and operational stakeholders.
- Coordinate vendor utilization, escalation protocols, and coverage gaps with centralized operations teams.
- Manage vendor risk, compliance, and business continuity processes, and report performance, costs, risks, and program effectiveness to senior leadership.
- Evaluate emerging vendor capabilities, technologies, and market developments to improve language access delivery and operational efficiency.
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