Customer Experience Specialist
New
C
Cottonwood ResidentialResidential property
Antarctica; Arlington, Virginia, United States; San Diego, CaliforniaPart-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer serviceOrganizational skillsInterpersonal skillsEmpathyActive listening
Requirements
- Deliver great customer service and be comfortable with frequent personal interaction.
- Speak, read, and write English proficiently to communicate with customers and process company paperwork.
- Communicate freely and comfortably with customers.
- Be willing to learn and follow Cottonwood’s style-of-service guidelines.
- Be approachable, a good listener, and empathetic.
- Have solid organizational skills and present a professional image.
- Adapt to a fast-paced environment.
- Be flexible to work weekends and evenings based on business needs.
- Work part-time, with an expected schedule of 20 hours per week.
Responsibilities
- Help create customer excitement and satisfaction at a Cottonwood Residential community.
- Uncover customers’ needs.
- Follow through with solutions to address customers’ needs.
- Deliver Cottonwood’s customer service experience.
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