Senior Director, Global People Operations
New
R
Revolution MedicinesBiopharmaceutical oncology
Remote (United States)Full-TimeDirector
Salary232,000 - 290,000 USD per year
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Job Details
- Experience
- 12+ years of progressive experience in people operations, human resources or related functions.
- Required Skills
- Workday
Requirements
- Bachelor's degree.
- 12+ years of progressive experience in people operations, human resources or related functions.
- Proven leadership of global People Operations, HR service delivery or employee-services functions through rapid growth and material organizational change.
- Experience operating at, or building toward, approximately 3,000–5,000+ employees across multiple countries and regions.
- Ability to build capabilities and evolve a global, matrixed operating model while leading complex employee lifecycle operations with clear controls, documentation and operational accuracy.
- Deep knowledge of service delivery, case management, process ownership, knowledge management, employee self-service, service metrics and operational controls.
- Ability to distinguish enterprise standards from local variation, enable regional leaders and support new-country readiness.
- Understanding of global employment operations, compliance, audit readiness and regulatory obligations across multiple countries and regions.
- Track record of building and leading teams and driving outcomes through cross-functional partnership, influence and shared accountability.
- Practical experience redesigning HR service delivery through process simplification, self-service, automation and AI-enabled support, with attention to privacy, security, data stewardship and human review.
- Preferred: Fluency with Workday-enabled employee lifecycle processes and the People Operations–People Technology partnership.
- Preferred: Experience as business owner, executive sponsor or senior requirements owner for an HR service-delivery platform such as ServiceNow HRSD, Workday Help or a comparable platform.
Responsibilities
- Define the Global People Operations charter, roadmap, organization design, investment priorities, decision rights and governance.
- Evolve the employee-service model across self-service, AI-enabled guidance, centralized intake and case ownership, specialist resolution and escalation.
- Set accountability, controls and service expectations across the employee administrative lifecycle, including onboarding, offboarding, transfers, leaves, accommodations, benefits, payroll coordination, employee records and work authorization administration.
- Create global policy, process and service standards while enabling regional teams to execute locally and identify required variations.
- Support regional execution across North America, EU, Japan/APAC and other locations, including new-country readiness.
- Own the business vision, requirements and adoption outcomes for HR service delivery and its platform.
- Simplify and standardize processes and introduce self-service, automation and AI while preserving human review, privacy, security and accountability.
- Establish service standards, controls, reconciliations, audit readiness, vendor governance, risk escalation and corrective-action mechanisms.
- Use service demand, quality, resolution, escalation, rework, adoption, automation and employee-experience data to prioritize investment and workforce planning.
- Hire, develop and align leaders across service delivery, process excellence, core corporate operations and Global Mobility.
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