Key Account Manager
C
ClaraSpend management
This is a remote-first role: you'll work from home day to day.Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Professional proficiency in English and full fluency in Spanish; basic proficiency in Portuguese or interest in learning it is a nice-to-have.
- Experience
- 5+ years of proven experience in Key Account Management or Customer Success within a B2B model
- Required Skills
- Customer SuccessAccount ManagementBudgeting
Requirements
- Have 5+ years of proven experience in Key Account Management or Customer Success within a B2B model.
- Have experience onboarding enterprise clients and growing client relationships.
- Bring a strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis.
- Have professional proficiency in English and full fluency in Spanish.
- Be based in Bogota and have knowledge of the local business landscape.
- Preferred: background in Financial Services, Banking, or Insurance.
- Preferred: experience with ERP connections, budgeting, or financial modeling.
- Preferred: track record of building relationships with C-level stakeholders.
- Preferred: interest in using AI tools to enhance commercial strategy or client service.
- Preferred: basic proficiency in Portuguese or interest in learning it.
Responsibilities
- Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.
- Lead onboarding for new clients and engage existing clients to maximize retention and satisfaction.
- Manage a portfolio of accounts and conduct sell-in, sell-out, and performance analyses to identify opportunities.
- Execute tailored sales and marketing plans with partners to grow usage and expand accounts.
- Forecast commercial performance and track key account health to mitigate risks and identify new opportunities.
- Engage CFOs and finance teams on budgeting, spend control, and ERP system integrations.
- Balance account growth and retention with prospecting and closing new opportunities in the region.
View Full Description & ApplyYou'll be redirected to the employer's site
