Seasonal Agent Support Representative
New
H
HealthSherpaHealth insurance
Please note we are only hiring employees in Florida, Ohio, Tennessee, Texas, Utah, or Virginia.ContractMiddle
Salary16 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of combined education, work, or volunteer experience
- Required Skills
- CollaborationCustomer serviceMultitaskingTroubleshooting
Requirements
- Reside in Florida, Ohio, Tennessee, Texas, Utah, or Virginia.
- Have previous customer service experience.
- Have 3+ years of combined education, work, or volunteer experience.
- Have reliable home internet with download speed exceeding 128Mbps.
- Have a dedicated remote workspace with room for a desktop monitor and other provided equipment.
- Have a workspace free of background noise and distractions to provide information privacy.
- Be able to collaborate and multitask in a team setting.
Responsibilities
- Take calls from insurance agents across the country while working in a support queue.
- Learn the ACA enrollment process to help agents use the platform to enroll clients in insurance coverage.
- Troubleshoot the platform for agents.
- Answer questions about applications and referrals.
- Follow support protocols while balancing efficiency and empathy on each call.
- Support other related tasks as needed.
View Full Description & ApplyYou'll be redirected to the employer's site
