Account Manager

New
F
FlooidRetail software
United States – Remote or In-Office/Hybrid, Eastern or Central Time ZonesFull-TimeManager
Salary not disclosed
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Job Details

Experience
At least 5 -7 years of experience in Sales and/or Account Management; at least 5 years of experience in Retail, Supply Chain, or relevant markets
Required Skills
Budget managementAccount Management

Requirements

  • Have a degree in Business, Computer Science, or a related field, or comparable work experience.
  • Have at least 5–7 years of experience in Sales and/or Account Management.
  • Have at least 5 years of experience in Retail, Supply Chain, or relevant markets.
  • Demonstrate a record of successfully selling into a named territory of accounts.
  • Demonstrate a record of quota attainment.
  • Have knowledge of Retail POS and store solutions.
  • Be able to quickly develop working knowledge of Flooid products and services.
  • Build trust and cross-functional relationships to achieve shared goals.
  • Have working knowledge of budget management, P&L, and revenue forecasting.
  • Understand contracts, terms, and commercial arrangements for software and services.
  • Use strategic focus in decision-making and manage multiple responsibilities and deadlines.

Responsibilities

  • Develop and maintain long-term relationships with current customers.
  • Manage customer satisfaction and expectations.
  • Manage strategic and operational aspects of multiple large-scale customer solutions.
  • Manage project profitability, estimates, budgets, sales forecasts, and expenses.
  • Forecast and track key account metrics.
  • Deliver solutions on time, including Statements of Work, Change Requests, and legal matters.
  • Identify and develop additional sales and service opportunities within assigned accounts.
  • Meet and exceed annual sales targets and budgets.
  • Develop account strategies and sales opportunities for Education, Professional Services, Managed Services, and Software Development.
  • Conduct Quarterly Business Reviews and travel to customer and prospect locations as needed, up to 20%.
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