Flooid

Flooid is a provider of retail systems and managed IT support services.

101-250 employees

Founded 1982

Retail

Private Company

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Retail Information Technology

Remote Work Available

This company offers remote work opportunities. Team members are distributed across the U.S. and Canada.

Open Positions1

United States – Remote or In-Office/HybridFull-TimeRetail TechnologyPosted

Customer Success Manager

Manage multiple customers as the primary operational point of contact to ensure a smooth journey with Flooid software.
Build and maintain strong client relationships to align software usage with measurable customer goals.
Monitor customer health metrics and usage data to identify risks and growth opportunities.
Collaborate with Sales, Project, Product, and Support teams to resolve issues and enhance the customer experience.
Conduct regular check-ins, business reviews, and training sessions to drive value.
Advocate for customer needs internally and provide feedback to the Product team to guide development.

Data AnalysisCustomer SuccessSaaS+2 more

About Flooid

Flooid transforms retail operations with its omnichannel platform, serving leading global brands like Marks & Spencer and Krispy Kreme. You will build solutions that power sales across physical stores, mobile, and online channels. Their technology simplifies complex retail processes, enhancing both customer and employee experiences.

How We Work

Flooid fosters a flexible work environment. You can balance professional responsibilities with personal priorities. The company operates remotely for many roles, including a Sales Director position in Canada. Collaboration across teams is key to achieving common goals.

Why Join Us

Shape the future of omnichannel retail for major global brands.
Contribute to a flexible work environment that values work-life balance.
Drive new business and customer acquisition in a pure hunter role.
Collaborate with diverse teams to deliver innovative retail solutions.

Benefits & Perks

Flexible work environment supporting work-life balance.
Equal Employment Opportunity Employer.

Tech Stack

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