- Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals.
- Identify opportunities to upsell and cross-sell software licenses, modules, and services to existing clients.
- Conduct product demonstrations and presentations to showcase value and benefits of enhancements.
- Develop account plans and monitor account health, revenue performance, and customer satisfaction metrics.
- Maintain strong relationships with key decision-makers and stakeholders in higher education, K-12, and enterprise sectors.
- Provide accurate sales forecasts and pipeline updates using CRM tools.
Account ManagementCRMSaaS