Communications Specialist III (Change & Communication Lead)
New
S
Service New BrunswickProperty assessment
Remote (Candidate must reside in Canada), AST; Monday–Friday, 8:15 AM–4:30 PMContractLead
Salary not disclosed
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Job Details
- Languages
- Full professional proficiency in both English and French.
- Experience
- Minimum 6 years of change management experience in multi-year projects.
- Required Skills
- Stakeholder managementChange Management
Requirements
- Bachelor’s degree in Communications, Business Administration, Organizational Change Management, or a related field.
- Minimum 6 years of change management experience in multi-year projects.
- Demonstrated enterprise-level change and communication management experience in the public sector.
- Experience supporting large digital transformation initiatives.
- Experience working with provincial or federal property assessment divisions in transformation projects.
- Prosci Change Management Certification or equivalent professional certification.
- Strong experience with Microsoft 365 tools, including Word, Excel, PowerPoint, SharePoint, and Forms.
- Familiarity with Microsoft Teams, Zoom, and Miro.
- Full professional proficiency in both English and French.
- Experience with Tyler Technologies CAMA solutions in government environments is preferred.
Responsibilities
- Develop and implement a change management strategy and communication plan aligned with project objectives.
- Lead change initiatives from planning through implementation and develop strategies to mitigate resistance.
- Develop and deliver communications to internal and external stakeholders.
- Prepare presentations, newsletters, digital brochures, and project updates.
- Facilitate workshops, consultations, focus groups, and stakeholder meetings.
- Maintain a stakeholder register and conduct impact assessments for affected groups.
- Design and deliver training programs, workshops, and training materials in English and French.
- Maintain project documentation and collaboration platforms such as SharePoint.
- Monitor project progress, communicate updates, and track change management risks.
- Evaluate adoption metrics and report on performance indicators.
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