Senior Strategy and Operations Manager

New
M
MonzoPayments, fintech
We're open to distributed working within the UKFull-TimeManager
Salary£86,100 - £101,300 (depending on experience) + incentive awards tied to your performance
Apply NowOpens the employer's application page

Job Details

Required Skills
Data AnalysisMachine LearningCross-functional collaboration

Requirements

  • Demonstrate strategic thinking, systems thinking, and the ability to anticipate future trends.
  • Solve complex problems with analytical rigour, commercial viability, and execution certainty.
  • Navigate large datasets to solve unstructured problems independently.
  • Make prioritisation and trade-off decisions based on data, business impact, and resource constraints.
  • Work cross-functionally with highly technical teams, including Machine Learning and Data/Analytics Engineering.
  • Connect different parts of a business, foster collaboration, and drive alignment without authority.
  • Adapt to ambiguity and rapidly evolving environments, with ownership of outcomes.
  • Show an interest in improving organisational efficiency, scalability, and focus.

Responsibilities

  • Support the GM of Payments and leadership team in defining, tracking, and evolving Payments strategy.
  • Analyse large, complex datasets to uncover insights, diagnose operational challenges, and design scalable solutions.
  • Build and maintain performance views across products, squads, and initiatives, using insights to inform priorities and trade-offs.
  • Partner with Product, Engineering, Data, and Design teams to connect ideas with strategic business execution.
  • Lead monthly business reviews, reporting, and governance materials.
  • Scope new opportunities through market sizing, commercial modelling, partnership evaluation, and budget and forecast analysis.
  • Improve how the organisation balances KTLO, BAU, and growth work, and support resourcing and squad setup decisions.
  • Support scaling the lending book and launch operations as Borrowing products expand into new geographies.
  • Lead Payments All Hands, goals processes, and strategic forums.
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£86,100 - £101,300 (depending on experience) + incentive awards tied to your performance
Apply Now