Senior Account Manager
New
A
AutotraderAutomotive marketplace
Location: Remote; During our remote-first periods, you can work remotely anywhere in the UK and from certain locations abroad.Full-TimeSenior
Salary£50,000 – £70,000 with a £6,000 car allowance plus an additional 10% of your salary awarded to you in shares each year.
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Job Details
- Experience
- Previous senior account management experience
- Required Skills
- Data AnalysisNegotiationStakeholder managementLookerAccount Management
Requirements
- Have previous senior account management experience with independent and/or franchise customers.
- Use Looker proficiently to find specific data points and build accurate, data-led stories.
- Demonstrate interpersonal, negotiating, and influencing skills.
- Understand target measures, KPIs, and their business impact.
- Adapt to change and new approaches to customer meetings.
- Take a proactive approach to mitigating risk.
- Present data-led stories clearly and concisely, tailored to the audience.
- Manage internal and external stakeholders alongside multiple customers and objectives.
- Collaborate with a team to achieve common goals.
- Prioritise effectively and take ownership of customer interactions.
Responsibilities
- Build relationships with stakeholders at multiple levels within large and strategic customer businesses.
- Understand customers’ operations, challenges, and commercial objectives.
- Work with Partnership Directors to create and deliver customer strategies.
- Collaborate with internal teams on key customer projects.
- Analyse and interpret customer performance data.
- Use data to identify areas of concern and opportunities for development.
- Present concise, professional, data-led stories tailored to each audience.
- Manage multiple customers, stakeholders, and objectives.
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