Senior Product Manager – B2C and Events

New
H
HighLevelEvent ticketing
Listing location: India; Workplace type: Remote; Structured job location: IndiaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years of Product Management experience
Required Skills
Product ManagementA/B testing

Requirements

  • Have 7+ years of Product Management experience.
  • Bring meaningful exposure to events, ticketing, marketplace, commerce, or B2B2C SaaS products.
  • Demonstrate a track record of taking a product from early stage to scaled adoption.
  • Have hands-on experience with checkout, pricing and packaging, payments, refunds, payouts, and fee structures.
  • Have working knowledge of the events and ticketing category, including how Eventbrite, Luma, Meetup, and Cvent are positioned, priced, and differentiated.
  • Understand UI/UX principles and how to partner with design on intuitive, accessible user journeys.
  • Be familiar with SaaS and B2C platform growth levers, including activation, engagement, retention, lifecycle optimization, and audience monetization.
  • Use behavioral data, funnel metrics, and cohort analysis to prioritize and validate product decisions.
  • Be comfortable operating with ambiguity, incomplete data, and shifting priorities.

Responsibilities

  • Shape and execute the B2C platform and Events roadmap.
  • Define beta exit criteria and drive Events from beta to general availability.
  • Lead event ticketing, checkout, payments, pricing, discounts, taxes, refunds, and payouts.
  • Build organizer tools for audience ownership, event-day operations, and attendee management.
  • Own the attendee journey in Client Portal across web and mobile.
  • Drive event discovery and distribution through event pages, syndication, listings, and promotion tools.
  • Develop APIs, webhooks, and integrations as platform capabilities.
  • Partner with design and engineering on intuitive, accessible, mobile-friendly interfaces.
  • Run organizer discovery and experiments across the product funnel.
  • Establish success metrics and OKRs, and use data to guide the roadmap.
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