Customer & Field Marketing Manager

New
P
PerfectServeHealthcare IT
US RemoteFull-TimeManager
Salary75,000 - 85,000 USD per year
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Job Details

Experience
4+ years in customer marketing, field marketing, or events in B2B SaaS; healthcare IT preferred.
Required Skills
Artificial Intelligence

Requirements

  • Have 4+ years of experience in customer marketing, field marketing, or events in B2B SaaS.
  • Bring healthcare IT experience; it is preferred.
  • Be able to run events and customer motions at the same time.
  • Be comfortable partnering closely with Customer Success and Sales.
  • Have a reference and advocacy track record.
  • Use an AI-first approach to scaling field and customer content.
  • Be able to travel up to 25%.

Responsibilities

  • Build custom sales decks and assets for client engagements, with a focus on enterprise deals.
  • Operationalize the master pitch and battlecards owned by PMM, onboard reps to the materials, and keep deal assets current.
  • Execute events scoped and recommended by segment owners, including booths, on-site meetings, and follow-through.
  • Own on-site ROI and the pre- and post-event motion with Sales and Customer Success.
  • Recruit advocates and turn customer outcomes into proof through the reference and advocacy program.
  • Partner with Content to produce customer proof and with PMM on outcome data.
  • Own field and event enablement materials in partnership with PMM’s core positioning.
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75,000 - 85,000 USD per year
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