Inside Sales Account Manager

New
J
JobgetherLife sciences genomics
Based in BrazilFull-TimeManager
Salary not disclosed
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Job Details

Languages
Professional fluency in Spanish and English, both written and verbal
Required Skills
SalesforceHubSpotAccount Management

Requirements

  • Hold a Bachelor’s or Master’s degree, preferably in Life Sciences, Genetics, Genomics, Molecular Biology, or a related scientific discipline.
  • Demonstrate professional fluency in Spanish and English, written and verbal, and communicate scientific and technical concepts effectively.
  • Have commercial, inside sales, account management, or customer-facing experience in biotechnology, pharmaceuticals, clinical research, genomics, research, or another life sciences environment.
  • Have strong working knowledge of DNA sequencing technologies and their applications.
  • Understand scientific customer requirements and translate them into commercial opportunities.
  • Be confident with outbound prospecting and inbound opportunity management.
  • Have experience using CRM platforms such as Salesforce, HubSpot, or similar tools, with disciplined pipeline and activity management.
  • Manage multiple opportunities and stakeholders while maintaining consistent follow-through.
  • Be willing and able to travel within the assigned territory when required.
  • Advanced scientific qualifications such as a PhD are advantageous.
  • Experience in NGS, genomics, sequencing, molecular biology, Latin American markets, distributor or channel environments, or global commercial teams is a plus.
  • Familiarity with multi-stakeholder sales environments across academia, biotechnology, pharmaceutical, clinical research, or government laboratories is beneficial.

Responsibilities

  • Develop and convert new business opportunities by managing inbound leads, prospecting proactively, understanding customer needs, and guiding opportunities through the sales cycle.
  • Grow existing accounts by building relationships with new users and identifying additional applications, upselling, and cross-selling opportunities.
  • Work with distributors and channel partners to qualify opportunities, support customer engagement, execute commercial activities, and contribute to partner education.
  • Provide product information, technical resources, and application guidance to connect sequencing capabilities with customer research needs.
  • Execute commercial campaigns with Marketing and other commercial teams, including email and calling campaigns, webinars, product initiatives, and account-based engagement.
  • Maintain CRM records, manage pipeline progression, document customer activity, provide forecasts, and capture competitive and market intelligence.
  • Partner with field sales colleagues to research accounts, prepare customer meetings, coordinate follow-up, support quotes and trials, and advance opportunities.
  • Build customer relationships from initial engagement through adoption and continued product use.
  • Collaborate with Field Applications Scientists, Technical Support, Account Executives, Marketing, channel partners, and other teams.
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