Operational Excellence Specialist
New
J
JobgetherHealthcare
Based in United StatesFull-TimeSenior
Salary60,000 - 65,000 USD per year
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Job Details
- Experience
- Approximately 3–5 years of relevant experience
- Required Skills
- Microsoft Power BIProject CoordinationTableauMicrosoft ExcelMicrosoft OfficeGoogle SheetsGoogle WorkspaceProcess improvement
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Operations, Public Health, Industrial Engineering, or a related field, or equivalent professional experience.
- Approximately 3–5 years of relevant experience in operations, project management, healthcare administration, process improvement, or a closely related area.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and maintain accurate documentation.
- Excellent written and verbal communication skills for working with stakeholders across functions.
- Proficiency with Google Workspace or Microsoft Office, particularly Google Slides, PowerPoint, Google Sheets, and Excel.
- Ability to understand complex workflows, identify operational challenges, analyze information, and contribute to structured improvement initiatives.
- Ability to learn quickly, manage multiple tasks, and remain effective in a fast-paced environment.
- Healthcare or behavioral health experience or exposure is preferred.
- Familiarity with Lean or process improvement concepts, including value stream mapping and root cause analysis, is preferred.
- Experience with data or business intelligence tools such as Excel, Google Sheets, Tableau, Power BI, or Looker is preferred.
- Previous experience working on cross-functional projects is preferred.
Responsibilities
- Gather requirements, map workflows, document processes, and identify opportunities to improve efficiency across departments.
- Assist with project planning and execution by maintaining timelines, coordinating stakeholders, documenting meetings, and tracking action items.
- Participate in root cause analysis, gap assessments, and structured solution-development sessions.
- Maintain process documentation, standard operating procedures, workflows, and related operational materials.
- Prepare communications, training materials, and documentation to support organizational change and adoption.
- Track operational metrics and help evaluate the impact of process improvements.
- Collaborate with stakeholders across departments to understand challenges and develop practical solutions.
- Contribute to scalable workflows and operational solutions that support organizational efficiency.
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